In-Room Dining Server

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.

About the role

Four Seasons Hotel Nashville is seeking an In-Room Dining Server who delivers exceptional, personalized dining experiences within the privacy and comfort of our guests’ rooms. This role is essential in upholding Four Seasons service standards by combining food and beverage expertise, operational precision, and genuine hospitality.

What you will do

• Deliver in-room dining orders accurately and efficiently, ensuring food quality, presentation, and adherence to guest preferences and special requests.
• Assist with the delivery of guest amenities, ensuring all items meet Four Seasons quality and presentation standards.
• Engage guests with knowledgeable and vivid descriptions of menu items, including origin, flavor profiles, and preparation methods.
• Anticipate guest needs, confirm satisfaction, and respond promptly and professionally to requests, concerns, and tray removal.
• Replenish, inspect, and maintain guest room mini-bars daily, ensuring accuracy in stock levels and usage reporting for billing purposes.
• Break down, clean, and set up in-room dining tables, side stations, flatware, dishware, and condiment setups according to standards.
• Properly close guest checks, securing room numbers and signatures, and accurately handle voids or complimentary meals.
• Utilize mobile technology devices and systems effectively to support service delivery and operational efficiency.
• Work collaboratively and professionally with colleagues and leadership while adhering to Four Seasons policies, work rules, and standards of conduct.

What you bring

• Previous experience in food and beverage service, preferably in a luxury hotel or resort environment.
• Strong knowledge of food and beverage service standards, including safe handling and presentation.
• Exceptional communication skills and a genuine passion for delivering outstanding guest experiences.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Flexibility to work varying schedules, including evenings, weekends, and holidays
• https://careers.fourseasons.com/us/en/job/REQ10367049/In-Room-Dining-Server