Doubletree by Hilton Bahia Mar Fort Lauderdale is looking to welcome a Front Desk Supervisor to join the team!
Our hotel, which has 296 guest rooms, is located next to the Fort Lauderdale beach, half a mile south of East Las Olas Boulevard. Our 5+ team members report to the Director of Front Office Operations.
The ideal candidate holds The ideal candidate holds 2+ years experience as a Guest Service Agent within hospitality. Ability to work the required shifts. Hilton experience preferred.
Shift Pattern: Full availability AM/PM/Overnight Shifts (Weekdays, weekends, holidays as needed)
Pay Rate: $21.00 per hour plus incentives
The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Front Desk Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back […]
Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., […]
JOB DESCRIPTION A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests […]
