Director of Housekeeping

An exceptional opportunity awaits a seasoned housekeeping leader to join Waldorf Astoria Orlando, where timeless luxury meets world-class service. This role is ideal for a results-driven executive who thrives in a high-volume, full-service luxury environment and is passionate about elevating the guest experience through operational excellence and inspired leadership.

What will I be doing?
As Director of Housekeeping, you will lead a large, diverse team and oversee all aspects of housekeeping operations, ensuring the highest standards of cleanliness, presentation, and service are consistently delivered throughout the resort. As a key member of the executive leadership team, you will drive performance, engagement, and accountability while upholding and advancing the Waldorf Astoria brand promise.

This role is responsible for ensuring the cleanliness of the hotel in full compliance with Department of Health regulations, hotel and corporate standards, and all safety policies and procedures. You will champion a culture of excellence and continuous improvement, consistently elevating operational standards, guest satisfaction, and team performance.

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• https://jobs.hilton.com/apac/en/job/HOT0C72L/Director-of-Housekeeping-Waldorf-Astoria-Orlando