Complex Reservation & Telephone

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Complex Reservation & Telephone

Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel.

We’ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better.

Our hotels are unique in their own right, with their own distinct outlook and story to tell.

 

Your day to day

  • Handle Group and Individual Reservations inquiries via email, phone and Whatsapp according to the stringent Reservations Standards set forth by management to enhance guest engagement and maximize overall hotel revenue
  • Aims to upsell rooms and other services to maximize the profitability of the company
  • Is fluent in all Accor distribution and reservations systems, Accor Rate architecture and Revenue practices
  • Leases and cooperates with other departments as needed
  • Creates reports or partake in projects as directed by management
  • Assists other Business Units as and when needed

 

What we need from you

  • Diploma/degree in Hospitality or related field preferred

  • Experience in reservations/front office/customer service (hotel background)

  • Knowledge of PMS/reservation systems & MS Office

  • Strong communication skills (English; other languages an advantage)

  • Customer service focused with problem-solving skills

  • Detail-oriented, organized, and able to multitask under pressure

  • Flexible with shifts, weekends & holidays

  • Positive attitude, team player, and professional appearance

  • Sales-minded with ability to upsell and maximize revenue

 

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.

https://careers.ihg.com/en/job-details/?jobref=Franchise+Hotel+-+Complex+Reservation+and+Telephone+Agent+Female%7cen%7cFRDXBPM2600#29793

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Guest Services Agent

Job for: Locals

Company Description   What’s in it for you? An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do The only luxury hospitality group to be awarded Great Place to Work® Canada The opportunity to have fun at work alongside passionate hoteliers The opportunity to live, work and play across […]

Canada

FO Spv

Job for: Locals & Expats

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Brisbane […]

Australia

Concierge Agent

Job for: Locals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

Greece

Bell Attendant

Job for: Locals

Job Description To anticipate all guest needs and handle all guest inquiries To participate in the effective day to day operation at the Bell service desk. To have complete knowledge of the hotel products and services, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and […]

United Arab Emirates

Front Desk Agent

Job for: Locals

About Us As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®? brand and to be […]

United States

Add Your Heading Text Here