Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Front Desk Agent

Fairmont Bab Al Bahr is a 5-star Abu Dhabi beach resort with a stunning setting on Abu Dhabi Creek. Our luxurious urban hideaway offers unparalleled panoramas over the glittering white-marble minarets of iconic Sheikh Zayed Grand Mosque. Alongside exquisite restaurants and bars, Fairmont Abu Dhabi boasts 366 spacious rooms, suites and a villa. Designed with discerning business and leisure guests in mind, our incomparable facilities include a private beach, pool, meeting rooms, and a magnificent ballroom for lavish celebrations.

 

Job Description

 

 

  • Greet and check-in guests, providing a warm welcome and efficient service
  • Handle guest inquiries, requests, and complaints with empathy and professionalism
  • Process check-outs, including accurate billing and payment handling
  • Upsell hotel services and amenities to maximize room occupancy and guest satisfaction
  • Maintain thorough knowledge of hotel facilities, local attractions, and services
  • Collaborate with other departments to ensure guest needs are met promptly
  • Manage reservations, room assignments, and special requests
  • Ensure the front desk area is organized and well-stocked with necessary supplies
  • Assist with administrative tasks, including report generation and inventory management
  • Adhere to hotel policies and procedures while maintaining a customer-focused approach
  • Participate in ongoing training to enhance guest service skills and product knowledge

 

Qualifications

 

  • Minimum of 1 year experience in a guest services role, preferably in a hotel setting
  • Excellent communication and interpersonal skills with a focus on customer service
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook)
  • Experience with Opera hotel management software preferred
  • Strong problem-solving abilities and attention to detail
  • Flexibility to work various shifts, including nights, weekends, and holidays
  • Multilingual skills, particularly Arabic and English, are highly advantageous
  • Demonstrated organizational skills and ability to multitask efficiently
  • https://careers.accor.com/global/en/job/front-desk-agent-in-fairmont-bab-al-bahr-abu-dhabi-abu-dhabi-united-ar-jid-48479

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Bagagiste

Job for: Locals

Description de l’entreprise L’hôtel LE SCRIBE est un hôtel 5* situé en plein cœur de Paris, dans le quartier de l’Opéra, entre la place Vendôme et les grands magasins du boulevard Haussmann. Notre établissement entièrement rénové compte 201 chambres, dont 39 suites et duplex, un espace séminaires & banquets, une offre Restauration entièrement revisitée dont le […]

France

Guest Relation Supervisor

Job for: Locals

Company Description   Nestled in a natural environment between sandy mountains and deep blue seas is Mövenpick Resort El Quseir. 250 rooms Built in traditional Nubian style operated with Collaborative, Friendly & Ambitious teamwork. Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse […]

Egypt

Réceptionniste

Job for: Locals

Description de l’entreprise   Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous apportez. Les opportunités de développement et d’évolution sont nombreuses. Ayez l’opportunité de devenir un Heartist®, et laissez votre coeur […]

France

Bellperson

Job for: Locals

Company Description   Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your […]

United States

Night Guest Service Manager

Job for: Locals & Expats

Company Description   For more than a century, Hamilton Princess & Beach Club is Bermuda’s only luxury urban resort. Our world-class accommodations, internationally revered modern art collection, celebrated restaurants, spa, and more, are why we appeal to Bermuda’s luxury travelers, as well as our magical team of colleagues. Here at the iconic “Pink Palace” we […]

Bermuda

Add Your Heading Text Here