Porter

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Concierge because together, we are better. Start your career at Sheraton, where you don’t just work – you belong.

Position Summary:

• Be the “face of the hotel” – welcoming and connecting with guests through each guest interaction from arrival to departure

• Respond to guest enquiries for special arrangements or services including but not limited to transportation, reservations and dry cleaning

• Be the connecter and facilitator of collective power and assist the concierge team in general operational tasks whilst supporting other front office associates

• Be an expert on the hotel and the surrounding community, know it inside and out to exceed guest expectations

• Build and strengthen relationships with existing and new guests through engaging experiences and thoughtful service, enabling future bookings

• Plan and execute team building activities for your team as together we are better.

• Create meaningful guest experiences, performing unique services that are tailored to client requirement

• Be the main point of contact for all external & internal clients for the department

• Ensure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough manner

About You:

• A current driver’s license

• Relevant experience in a similar role

• Working rights in Australia

• Enthusiastic to escalate your career

• Self-motivated, driven and energized in a fast-paced environment

• Armed with smart solutions and a can-do attitude

Our Benefits:

https://careers.marriott.com/porter/job/FA62D3051670222B4C00EA6E45191B8F