About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.
About the role:
The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards. This role is part of the Front Office, reporting into the Front Office Manager.
What you will do:
What you bring:
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
https://careers.fourseasons.com/us/en/job/REQ10361426/Front-Desk-Agent
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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今後のヒルトン小田原リゾート&スパのフロントオフィスをリードしてくださる方を募集いたします。お客様の満足度、チームメンバーの成長をリードし、より高めていただける方、マネージメント層と一緒にビジネス目標達成を戦略的に確実に実行していただける方を必要としています。これまで培った経験を活かして、新たなチャレンジをしたい皆さんからのご応募を歓迎致します。 業務内容 フロントオフィスマネージャーは、フロントのプレイングマネージャーとして活躍すると共に、フロント業務全般について監修し、チームをリードしていただくポジションです。また、他部門のリーダーと連携し、ホテル全体のオペレーションを円滑にコントロールしていただきます。将来を見据えた組織成長戦略を担うなど、戦略面でも重要な役割を担います。 • フロントのオペレーション全般のリードおよびチームメンバーの指導、育成 • 接客 – ホテルVIPゲストの応対 – 全ての苦情のフォローアップ • 各種レポーティング（例：勤怠管理、インシデント等） • 客室状況、販売状況の管理 • 防災・防犯の手順のアップデート、定期的な確認。 • チームメンバーの勤怠管理 • 部門の経費管理 上記は主な業務の要約であり、これまでのご経験に応じて活躍いただける幅も広がります。 応募資格（必須） • 5年以上のホテルフロント経験 • 2年以上のフロント部門での管理職の経験 • ビジネスレベルの英語力（会話：社内会議や面談対応ができるレベル／読み書き：英語メールや資料作成ができるレベル） • ネイティブレベルの日本語力（日本語が母語でない方はJLPT1級が必須） 求める人物像 • ヒルトンのミッションおよびバリューへの共感 https://jobs.hilton.com/apac/en/job/HOT0C80L/Front-Office-Manager-HOD-Hilton-Odawara-Resort-Spa%E3%80%80%E3%83%95%E3%83%AD%E3%83%B3%E3%83%88-%E3%82%AA%E3%83%95%E3%82%A3%E3%82%B9-%E3%83%9E%E3%83%8D%E3%83%BC%E3%82%B8%E3%83%A3%E3%83%BC%E3%80%90%E3%83%92%E3%83%AB%E3%83%88%E3%83%B3%E5%B0%8F%E7%94%B0%E5%8E%9F%E3%83%AA%E3%82%BE%E3%83%BC%E3%83%88-%E3%82%B9%E3%83%91%E3%80%91
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