Lead the Heart of the Guest Experience at Fiji’s Newest World-Class Resort
Crowne Plaza Fiji Nadi Bay Resort & Spa is searching for an accomplished and forward-thinking Director of Rooms to join our leadership team. This is a pivotal position within our Executive Committee, responsible for shaping the complete guest experience and driving operational excellence across the Rooms Division.
As one of Fiji’s newest and most exciting hospitality destinations under the IHG global umbrella, we are committed to delivering warm Fijian hospitality blended with the internationally recognised Crowne Plaza standards with 324 rooms. We’re looking for a dynamic leader who can elevate our service delivery, inspire our teams, and set new standards for guest satisfaction.
About the Role
The Director of Rooms oversees the strategic and operational performance of the Front Office, Housekeeping, Reservations, Security, and Leisure departments. In this role, you will ensure seamless coordination across all guest touchpoints—from the moment they arrive to the moment they depart.
You will be expected to lead with clarity, professionalism, and passion; enhance operational systems; and drive both service excellence and profitability. This role is ideal for a highly engaging leader who thrives in fast-paced environments and has proven experience in premium hotels or resorts.
The Director of Rooms oversees the strategic and operational performance of the Front Office, Housekeeping, Reservations, Security, and Leisure departments. In this role, you will ensure seamless coordination across all guest touchpoints—from the moment they arrive to the moment they depart.
You will be expected to lead with clarity, professionalism, and passion; enhance operational systems; and drive both service excellence and profitability. This role is ideal for a highly engaging leader who thrives in fast-paced environments and has proven experience in premium hotels or resorts.
Key Responsibilities
Operational Leadership & Excellence
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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