Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.
What will I be doing?
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
People 员工团队 Direct everyday activity, plan and assignwork workensuring you always have the right staffing numbers. 指导日常行动,计划和分配工作,确保始终拥有人数适合的员工团队. Develop your team and improve theirperformance through coaching and feedback, and create performance anddevelopment goals for colleagues - recognise good performance . 通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工. Train colleagues to make surethey hit hotel revenue goals to the standards we expect and have the tools theyneed to work effectively. 培训员工,确保他们按照标准实现酒店的营收目标,并拥有高效工作所需的工具. Recommend […]
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