Food & Beverage Recruitment

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Reporting to the Director, Food and Beverage, this position is responsible for supporting our mission to Make Special Happen. The F&B Recruitment and Training Manager will oversee all F&B divisional recruitment and training. In addition to researching and implementing internal and external training initiatives designed to engage, educate and excite our F&B Colleagues.

What you will be doing:

• Consistently offers professional, engaging and friendly service.
• Oversee and manage the learning and development process for all Food and Beverage colleagues in the Hotel.
• Ensure that all learning activities support Accor philosophy of creating an environment where each and every member of the team is recognized as talent and feels valued for their contribution.
• Assessing each department’s training & development programs and providing feedback to ensure a common direction toward the F&B goals and Hotel’s vision is being realized.
• Conducting various training courses for restaurants (i.e. Suggestive Selling, Product Training, Service Standards etc).
• Maintain a database of proserve for all of the F&B division.
• Actively participate in all Food and Beverage Recruitment Initiatives.
• Keep staffing forecasting up to date in accordance with budget and Watson standards.
• Develop standardized questions for each role within the division.
• Participate in recruitment meetings to ensure correct information is communicated effectively.
• Co-ordinate the actions of the Food and Beverage leaders and team in the elements of the Talent Journey including but not limited to, Recruitment & Selection, Induction & Onboarding, Performance Management & Feedback, Learning & Development, Talent Potential Identification, Career Management, Culture Diversity & Inclusion, Policies & Procedures, Corporate Social Responsibility and Satisfaction & Engagement with the objective of providing business support to all departments in the Division through collaboration and coaching.
• Manage company ATS and stay up to date on requisitions and candidate pools
• Work with Department heads to ensure accurate and up to date recruitment needs
• Collaborate with Talent Acquisition Team to ensure policy and procedures are being followed
• Conducts annual training and development needs assessment.
• Develops training and development programs and objectives.
• Focuses on training and auditing LQA standards with leaders and colleagues.
• Develops and maintains division communications such as internal bulletin boards and emails to ensure colleagues have knowledge of training and development events and resources.
• Conducts follow-up studies of all completed training to evaluate and measure results.
• Other job related tasks as needed.
• https://careers.accor.com/global/en/job/food-and-beverage-recruitment-and-training-manager-in-fairmont-chateau-lake-louise-lake-louise-canada-jid