In-Room Dining Captain

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

In-Room Dining Captain

As In-Room Dining Captain, you will be a key leader in delivering a world class In-Room Dining experience at Fairmont Chateau Whistler. Reporting to the In-Room Dining Manager, you will oversee daily operations, mentor, and inspire team members, and ensure every guest receives timely, accurate, and memorable service.

This is a full-time, permanent position, beginning Summer 2026.

Starting rate of pay: $19.75 per hour

We recognize tenure through our compensation – hourly rates increase after 6 months and then yearly to three years. At three years the pay rate for this role would be $26.20.

Job Duties Include:

• Consistently offer professional, friendly and engaging service
• Lead and manage day-to-day operations of the In-Room Dining department
• Provide operational support to the management team and F&B division
• Assist guests regarding hotel facilities in an informative and helpful way
• Ensure all accounts, billing, and room charges are accurate and timely

• Previous customer related supervisory experience preferred
• Food Safe Certification is required
• Serving It Right Qualification Required

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements: To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

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