Assistant Director, Revenue

A Storied Past. A Brilliant Future.

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

About the Application Process: 

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

The Assistant Director of Revenue Management is responsible for supporting the hotel Top Line team in determining strategic vision by establishing goals and implementing tactical efforts with the goal of promoting revenue growth generation among key customer segments and support the hotel’s brand positioning and image. The role is responsible for data analysis, providing gathered intelligence, and recommending revenue and strategies to the revenue team as well as other corporate and ownership entities. In addition, the role ensures that inventory allocation and pricing parameters are positioned to support the overall revenue goals of the hotel, while assisting all stakeholders in maximizing profit.

Responsibilities

• Responsible for the Revenue Management System (IDeaS) – forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.
• Maximizes net revenue contribution through a thorough understanding of market segments, booking channels and demand drivers for rooms, food and beverage and minor operating departments. Actively participates in total revenue management and evaluation of business opportunities.
• Operationalizes hotel and corporate pricing strategies which are congruent with demand factors, promote integrity and protect long term customer value; through definition and management of rate levels, stay restrictions and other tactics in all distribution channels.
• Monitors segment booking pace in order to determine pricing and availability controls for all reservation distribution sources and implements according to the strategy of the hotel.
• Monitors key indicators of hotel performance and third party intelligence sources to identify revenue opportunities.
• Evaluates booking channel distribution models and opportunities for the hotel.
• Establish and maintain strong relationship with OTA partners by persuading partners to evaluate new strategies in an effort to optimize hotel presence and conversion on third party channels.
• Stay current with industry changes and how it may impact demand.
• Collaborate and evaluate potential partnerships with marketing team to manage funnel from awareness phase to purchase.
• Supports the Director, Revenue Management in revenue forecasting, budgeting and planning to accurately project unconstrained demand and hotel performance
• https://careers.accor.com/global/en/job/assistant-director-revenue-management-in-fairmont-royal-york-toronto-canada-jid-82936