Guest Relations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Relations Manager

Company Description

 

Our Mindset / Who we are 

  • We believe in performance, agility, innovation, fun, collective intelligence, and empowerment.
  • We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even stronger.
  • We are empowered and fully accountable. Everyone is encouraged to take ownership, make decisions and drive impact.
  • We act as One team. Global, Regions and Hotels build and drive our commercial and marketing strategy together, support each other and grow collectively. We learn from each other, we win collectively.

 

Job Description

 

Duties and Responsibilities:

  • Primary liaison between guests and Accor Sofitel
  • Participate in New Hire Orientation
  • Review today, next day arrivals (three days on the weekends), and all departures to research guest information and update guest profiles in Opera
  • Communicate with Sales and Marketing team any arriving, in house, or departed guests that might be of interest of the brand or potential frequent clients
  • Prepare VIP reports and distribute to the executive Office
  • Assign VIP rooms and communicate with all departments
  • https://careers.accor.com/global/en/job/guest-relations-manager-in-sofitel-new-york-new-york-united-states-jid-76160

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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