Food & Beverage Attendant

Novotel Wellington is nestled in the heart of Wellington’s CBD, and is looking for their next Food & Beverage superstar!

Novotel is a brand within the global Accor network. Accor offers a welcoming, team-focused environment where everyone works together to create exceptional guest experiences.

With us, your personality is valued, your opportunities for growth know no boundaries.
Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

We’re looking for a friendly and energetic team member to join our Food & Beverage team. In this role, you’ll help create great dining experiences for our guests across breakfast, lunch and dinner service.

What you’ll do:

• Greeting guests warmly and professionally as they arrive
• Taking food and beverage orders accurately and efficiently
• Delivering food and drinks to tables in a timely manner
• Clearing tables, resetting and maintaining a clean dining area
• Handling guest queries, requests, and complaints with care
• Processing payments using POS systems and handling cash/card transactions
• Restocking supplies and ensuring stations are stocked and tidy
• Following hygiene, safety, and food handling procedures at all times
• Supporting colleagues and working collaboratively as part of a team
• Setting up and packing down service areas as required
• Communicating any dietary needs or guest concerns to kitchen team
• Completing daily cleaning and closing checklists

Flexibility is crucial for this role, as you will be rostered across a 7-day rotating schedule, with shifts starting as early as 6:00am and finishing late at night. This is a part-time position, paid at $25.42 per hour.

• Previous experience in food and beverage, bar, barista or hotel service roles is preferred but not essential
• A friendly and professional attitude with a passion for hospitality and delivering great guest experiences
• Comfortable operating coffee machines or working behind a bar (training will also be provided)
• A team player who can adapt to a fast paced and dynamic environment
• Strong communication and time management skills
• Physically able to be on your feet for extended periods and lift/carry light trays or equipment
• Flexibility to work a rotating 7 day roster with shifts that may start as early as 6am or finish late at night
• Understanding of basic food safety and hygiene practices
• https://careers.accor.com/global/en/job/food-and-beverage-attendant-in-novotel-wellington-wellington-new-zealand-jid-83849