Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Duty Manager

Nestled on New Zealand’s South Island, in close proximity to the shores of Lake Tekapo, you will find Mantra Lake Tekapo. The property offers a comfortable selection of rooms, including one, two and three bedroom apartments, swimming pool, hot tub, barbeque area and outdoor fireplace for guests to enjoy. During your leisure days, immerse yourself in the breathtaking surroundings of Lake Tekapo. Explore the Southern Alps and Mount Cook National Park. And don’t miss the golden opportunity to stargaze, as Lake Tekapo is situated within a UNESCO Dark Sky Reserve!

 

Purpose

As Duty Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise. Think of it as being the bold captain on a thrilling hotel adventure!

 

 

Location: Mantra Lake Tekapo, 1 Beauchamp Place, Lake Tekapo 7999, New Zealand

Contract: Permanent Full-Time

Pay Rate: NZD $29-30 hourly

Hours of Work: 30-48 hours weekly

Minimum Qualifications or Experience: ANZSCO Skill Level 2 NZGF Diploma; or, minimum 3 years relevant experience

 

Primary Responsibilities

  • Take the helm and guide the hotel’s day-to-day operations with expertise
  • Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
  • Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
  • Contribute to roster planning and preparation
  • Embrace authenticity and let your unique self-shine in every shift
  • This position will also be responsible for supporting the Housekeeping department.

 

 

Skills and Experience 

  • Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager
  • Knowledge of Sihot PMS is advantageous but not essential
  • Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
  • Masterful in the art of both the written and spoken communication
  • Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

 Accor Benefits

  • ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
  • Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
  • Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays
  • Learn Your Way – Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsyhttps://careers.accor.com/global/en/job/duty-manager-in-1-beauchamp-place-7945-lake-tekapo-nzl-jid-83867

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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