Meetings & Special Events Executive

POSITION SUMMARY

Meetings and Special Events Executive

Responsible for planning and coordinating events, including planning menus and beverages, booking entertainers, coordinating decorations and Audio-Visual requests, working with client budgets, preparing estimates and presentations, creating the Banquet Event Orders and Event Resumes, coordinating and monitoring event timelines and ensuring deadlines are met and the events run smoothly. Assist with employee trainings and Administrative Duties of the Department as needed. 

This employee will primarily handle events such as conferences, business meetings, weddings, charity events, of small to mid-complexity. Responsibilities include supporting annual events, such as Cayman Cookout and all related Cayman Cookout brand activation initiatives and events, Hotel’s holiday events, such as Easter and Christmas etc.. 

The ideal candidate must have:

• Minimum of 2 years of experience in Meetings & Special Events
• Bachelor’s Degree
• Luxury hotel experience, working with external clients and third-party vendors
• Strong skills in Communication, Problem-solving, Customer Relations, Analytical and Interpersonal Skills
• Excellent verbal and written communication skills in English
• Proficiency in using computers
• Ability to work evenings, weekends and public holidays as needed
• Ability to work with a diverse team and multiple cultures

Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: Nonehttps://careers.marriott.com/meetings-special-events-executive/job/59305A44EBFA1C8F8DF9F662FAAF1C18