Learning & Development Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Learning & Development Manager

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Makati is an upcoming 5-star luxury hotel set within the lush Ayala Triangle Gardens, at the prestigious corner of Paseo de Roxas and Makati Avenue. Scheduled to open in 2026, this landmark development will feature 276 elegantly appointed guestrooms and suites, offering a refined blend of contemporary design and timeless sophistication. Guests will enjoy an exceptional array of world-class amenities, including a curated selection of restaurants, a stylish bar, a serene pool area, and the brand’s signature spa. Designed to be a sanctuary in the heart of the city, the hotel promises an elevated experience for both leisure and business travelers seeking comfort, excellence, and distinction in Manila.

 

About the Role

The Learning & Development Manager is responsible for designing, coordinating, and delivering all learning, training, and development initiatives for the pre‑opening and ongoing operations of Mandarin Oriental, Makati. The role plays a critical part in embedding the Mandarin Oriental service culture, developing leadership capability, and ensuring that all colleagues are fully prepared to deliver legendary service from opening day and beyond.

Working closely with the Director of People & Culture, Corporate L&D, and hotel leadership, the Learning & Development Manager ensures learning strategies are aligned with MOHG brand standards, luxury service expectations, and operational requirements.

Key Responsibilities

Pre‑Opening Learning Strategy & Readiness

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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