Executive Housekeeper

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Executive Housekeeper

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

On Colombia’s Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural focal point.

 

 

Acerca del puesto

Supervisa al personal y controla las actividades del Departamento de Housekeeping, asegurando que las habitaciones de huéspedes, áreas públicas y áreas de empleados, y lavandería cumplan con los más altos estándares.

 

Lo que harás

  • Gestiona al personal del Departamento de Housekeeping.
  • Garantiza la comunicación y el seguimiento de cualquier problema, solicitud de huéspedes o requerimientos especiales.
  • Establece programas detallados de limpieza y mantenimiento preventivo para asegurar la apariencia y vida útil de todos los muebles, accesorios y equipos.
  • Establece y mantiene altos estándares de limpieza.
  • Asigna al personal las actividades necesarias para el día.
  • Supervisa las actividades del personal para asegurar que se cumplan los estándares, que reciban el apoyo necesario y que se satisfagan las necesidades de los huéspedes.
  • Inspecciona diariamente todas las áreas bajo su responsabilidad.
  • Trabaja directamente con empresas contratadas externamente para asegurar la calidad y puntualidad del trabajo.
  • Resuelve quejas de los clientes, manejando todas las interacciones con los huéspedes con el más alto nivel de hospitalidad y profesionalismo, acomodando solicitudes especiales siempre que sea posible.
  • Responde a todas las solicitudes de los huéspedes de manera precisa y oportuna.
  • Asegura que se cumplan los objetivos financieros del departamento.
  • Supervisa y controla los gastos de mano de obra y otros gastos divisionales como uniformes, lencería, suministros para huéspedes, productos de limpieza y servicios contratados. Establece y mantiene registros de inventario precisos.
  • https://careers.fourseasons.com/us/en/job/REQ10371250/Executive-Housekeeper-Ama-de-LLaves-Ejecutiva

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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