F&D Venue Manager

A Food&Drink Venue Manager is responsible for managing hotel outlet operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food&Drink Venue Manager, you are responsible for managing hotel outlet operations to deliver an excellent Guest and Member experience. A Food&Drink Venue Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage hotel outlet operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the outlet team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation
• https://jobs.hilton.com/apac/en/job/HOT0CBMZ/F-D-Venue-Manager