Pool Server

JOB DESCRIPTION

The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking an PT Pool Server to join the team!

A Server is responsible for delivering exceptional guest service by providing friendly, timely, and professional food and beverage service. This role requires strong knowledge of menu offerings and a commitment to creating a memorable Guest and Member experience.

What will I be doing?

As a Server, you will be responsible for performing the following duties to the highest standards:

• Provide attentive, courteous, and efficient service to all guests
• Respond to guest inquiries and requests in a friendly and timely manner
• Serve alcoholic and non-alcoholic beverages in compliance with all licensing and liquor regulations for both residents and non-residents
• Maintain thorough knowledge of all menu items, ingredients, and daily specials
• Ensure mise en place is fully stocked and properly maintained at assigned stations
• Accurately take and deliver food and beverage orders, ensuring quality, presentation, and timeliness
• Follow proper reporting and escalation procedures when service issues arise
• Adhere to Hilton grooming standards, including uniform appearance, cleanliness, and personal hygiene
• Comply with all hotel security policies, fire regulations, and health and safety standards

Team Member Benefits

When you join our team, you’ll enjoy a comprehensive benefits package, including:

• Medical & Vision Insurance – Blue Cross Blue Shield of Louisiana*
• Dental & Voluntary Insurance – SunLife*
• Flexible Spending Account (FSA) – Through WEX
• 401(k) Retirement Plan – Fidelity, with up to 5% employer match**
• Employee Assistance Program (EAP) – ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts – Restaurants, Gift Shop, and Spa
• https://jobs.hilton.com/apac/en/job/HOT0C99F/Part-Time-Pool-Server