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- Full-Time
- Permanent
- FAIRMONT
- Sales & Marketing
Fairmont Chateau Lake Louise, Lake Louise, Canada
REF88598K
Special Events and Conference Services ManagerEmpty heading
Luxury & Lifestyle
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
We are looking for a Wedding & Conference Services Manager to join our team. The ideal candidate will bring a strong, career-focused background in events management. We’re seeking someone who is detail-driven, guest-centric, and naturally creative, with a warm yet confident presence. This role oversees weddings of varying complexity and requires someone who can balance operational precision with an elevated, personalized client experience.
Start Date: January 2026
Contract Type: Permanent
Rate of Pay: $65,000 – $70,000 per year, dependent on experience
Job Duties Include:
- Specifically handle the wedding market (contracts, responding to inquiries etc.)
- Manage internal and external social events and corporate catering market
- Respond quickly to guest requests in a professional manner. Follow up to ensure guest satisfaction within 24 hours.
- Clearly communicate details of events to client and hotel departments via contracts, banquet event orders (BEO), résumés and internal meetings
- Conduct site inspections with prospective couples and clients, showcasing the hotel
- Ability to close the best opportunities for the location based on market conditions and location needs
- Demonstrated ability to lead cross-functional coordination with Banquets, Culinary, Rooms, Sales, and external partners to ensure seamless event execution
- Attend all hotel required meetings and trainings
- Manages wedding room blocks and meeting space for assigned weddings
- Anticipates, addresses, and resolves guest concerns with professionalism and impeccable service.
- Maintain the integrity of Opera Sales & Event Management (OSEM) at all times
- Create floor plans that optimize space and ensure a memorable guest experience
- Strong understanding of event financials, including billing accuracy, deposit schedules, minimum spend requirements, and opportunities to optimize revenue
- A strong passion for special events, with the drive to translate client visions into successful events
- Minimum 2 years’ experience as Events/Wedding Manager or similar role
- Degree or equivalent in Hospitality Management an asset
- Computer literate with Opera software (OSEM), Microsoft 365 (Outlook, Teams etc.), Social Table (plan)
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.https://careers.accor.com/global/en/job/special-events-and-conference-services-manager-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-78187