Additional Information: This hotel is owned and operated by an independent franchisee, Arzoie Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Position Summary
The General Manager (GM) is responsible for the overall leadership, strategic direction, and financial performance of the hotel. The GM ensures operational excellence, guest satisfaction, brand compliance, and profitability while fostering a high-performance culture aligned with Marriott’s core values.
Key Responsibilities
1. Leadership & Strategic Direction
Provide visionary leadership and direction for all hotel departments.
Develop and execute business strategies to achieve revenue and profit targets.
Foster a culture aligned with Marriott’s core values: Put People First, Pursue Excellence, Embrace Change, Act with Integrity, and Serve Our World.
Build and maintain strong relationships with owners, corporate leadership, and community stakeholders.
2. Financial Management
Prepare, monitor, and achieve annual operating budgets.
Drive revenue growth through effective pricing, sales, and marketing strategies.
Analyze financial statements (P&L, balance sheet, cash flow).
Control operating costs while maintaining quality standards.
Ensure compliance with financial policies and internal controls.
3. Operations Management
Oversee all hotel operations including Front Office, Housekeeping, Food & Beverage, Engineering, Sales & Marketing, and Human Resources.
Ensure compliance with Marriott brand standards and quality assurance requirements.
Maintain high guest satisfaction scores and service excellence metrics.
Oversee property maintenance, safety, and security standards.
4. Sales & Revenue Growth
Collaborate with the Sales & Marketing team to maximize occupancy and ADR.
Build relationships with corporate clients, travel partners, and local businesses.
Monitor market trends and competitor performance.
