Front Office Host

Calling all Front Office Enthusiasts! Join Us as a Front Office Host at Park Inn by Radisson Amsterdam City West!

• Are you a social, bubbly person with great communication skills?
• Are you willing to work morning and evening shifts? The great news—no night shifts involved!
• Do you just love making our guests’ stay unforgettable?

What’s in it for you?

•  A salary in FG 4 of the Horeca CAO;
• Participation in the Radisson enrollment incentive plan: for each enrollment, you will receive €2, with a maximum of 1 month’s salary per year
• 25 holidays per year (based on FT employment);
• Travel expense reimbursement of €0.23 per km (max €14,63 per day)
• Free parking spots for team members;
• Delicious meal during your shift;
• 8% holiday allowance (paid yearly in May);
• Industry pension plan (PH&C);
• Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks;
• Recommend a friend program (up to €250 per person who joins us);
• Employee Award programme;
• (International) training and job opportunities within the Radisson Hotel Group;
• Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and many more social activities;
• After your probationary period, a ‘Know Where You Work program’ so you can experience a real guest experience;
• Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends.
• 50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands.

Essential ingredients:

• Preferably experience in a similar role in a large hotel;
• Flexibility to work morning and evening shifts, including weekends and holidays;
• Excellent communication skills: especially in English, and a great addition if you also speak an extra language!

Responsibilities:

• Independently managing various shifts (morning and evening) with a guest-centric approach.
• Processing payments using an (automated) cash register system, handing over the register at the end of the shift, and accounting for received funds and credit card payments (the entire hotel is cashless).
• Operating the hotel’s telephone switchboard.
• Handling guest complaints.
• Being the first point of contact for guests in the lobby.
• Assisting guests at the kiosks.

If you believe first impressions are everything and you have the enthusiasm to make every guest feel welcome, then we want to hear from you! Join our team as a Front Office Host and help us create unforgettable moments for our guests every single day.

https://radissoncareers.com/job/front-office-host-in-amsterdam-netherlands-jid-32867