Director of Events & In-Room Dining

A rare opportunity has emerged for a Director of Events & In-Room Dining to join the heart of the Rimrock Banff, Emblems Collection.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our team members live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.
www.rimrockcareers.com

$78,000.00 – $85,000.00 annually, based on previous experience and education.

At the Rimrock, Events and In-Room Dining are not support functions, they are stages for expression. From grand galas to in-suite breakfasts at sunrise, every experience is an opportunity to deliver restaurant-quality execution, thoughtful choreography, and refined hospitality at scale.

As Director of Events & In-Room Dining, you are both strategist and conductor. You set the vision, build the systems, and lead the teams that bring complex, high-impact experiences to life. You thrive in a fast-moving, multi-layered environment where precision, urgency, and innovation are essential.

You are driven by results, energized by pace, and confident making decisions in real time. You see the big picture without losing control of execution. You lead with authority, build momentum, and hold your teams to a standard where excellence is not optional, it’s expected.

Your leadership ensures that banquets feel like signature restaurants, that In-Room Dining feels curated rather than transactional, and that every detail aligns with the broader strategy of the hotel.

Key Responsibilities

Strategic & Operational Leadership

• Provide strategic direction and operational oversight across Events, Banquets, In-Room Dining, and Guest Floor Pantries.
• Lead multiple, simultaneous programs with clarity and pace, ensuring seamless execution in dynamic environments.
• Maintain a visible leadership presence during high-profile and large-scale events.
• Establish scalable systems, staffing models, and service frameworks that support growth and efficiency.
• Make timely, confident decisions in response to changing conditions while maintaining composure and control.
• Drive innovation and elevate service standards to ensure restaurant-quality experiences at scale.

Events & Experience Execution

• Oversee the end-to-end execution of social events, corporate programs, weddings, and VIP experiences.
• Elevate banquet execution with focus on timing, plating integrity, temperature control, and service choreography.
• Partner closely with Culinary to translate creative concepts into scalable event experiences.
• Ensure seamless collaboration with Event Sales & Catering to move from contract to flawless delivery.
• Identify opportunities to elevate guest experiences through thoughtful design, flow, and service rituals.

In-Room Dining & Guest Floor Pantries

https://careers.accor.com/global/en/job/director-of-events-and-in-room-dining-in-the-rimrock-resort-hotel-banff-banff-canada-jid-85895