FB Captain

Do you have an insatiable appetite for delivering first-class service and a passion for the artistry of Food & Beverage? Then why not embark on a culinary journey with us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can savor and relish the experience!

We are currently seeking a Waiter/Waitress to join our vibrant team. At Radisson Dubai Damac Hills, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences

As a Food & Beverage Captain, you bring a refined level of hospitality, a customer-centric approach, and a genuine passion for enhancing the dining experience to our vibrant Food & Beverage Team. Your commitment to creating memorable moments for our guests makes you a valuable asset to our team.

• Supervise and coordinate the activities of waiters, bartenders, and hostesses during assigned shifts.
• Ensure smooth daily operations of Hills Pool Deck, maintaining service excellence and guest satisfaction.
• Welcome and engage with guests, ensuring personalized and memorable dining experiences.
• Monitor service standards, presentation, and adherence to brand guidelines.
• Handle guest feedback, complaints, and special requests promptly and professionally.
• Conduct daily briefings and allocate staff duties according to business levels.
• Ensure all orders are accurately entered into the POS system and billing procedures are followed.
• Maintain cleanliness, hygiene, and safety standards in compliance with UAE regulations.
• Monitor inventory levels, coordinate with the bar and kitchen, and report shortages.
• Train, mentor, and support team members to improve performance and upselling techniques.
• Ensure upselling of food, beverages, and promotions to maximize revenue.
• Assist management in achieving departmental targets and KPIs.
• Ensure proper cash handling and closing procedures are followed.

Salary Band

Competitive Salary provided – AED 2,000
Service Charge Average – AED 700
Accommodation provided at Al Khail Gate

• Minimum 2–3 years of experience in a supervisory role within a hotel or upscale restaurant.
• Previous experience in pool bar or outdoor dining operations is preferred.
• Strong knowledge of food & beverage service standards and sequence of service.
• Excellent leadership and communication skills.
• Familiarity with POS systems and basic reporting.
• Ability to work flexible shifts, including weekends and public holidays.
• Well-groomed, professional appearance and positive attitude.

https://radissoncareers.com/job/f-and-b-captain-hills-pool-deck-in-dubai-uae-jid-32853