Assistant People and Culture Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An

About the role:

To assist and follow the guidance of Director of People & Culture and People & Culture Manager with the direction of all aspects of the People & Culture division including benefits administration, employee relations, recruitment and retention of staff, communication to staff, career development of staff, wage & hour compliance, training, workers’ compensation and legal matters related to hotel employees.

Due to Vietnam law restrictions on visa and work permit, Vietnamese citizens are preferrable.

What you will do:

• Act as an objective 3rd party in employee counseling, problem solving or conflict situation and communicate to Director of People & Culture and People & Culture Manager any circumstances that may raise legal issues for the hotel.
• Conduct regular audits of insurance records, vacation and sick allowances.
• Maintain employment files and other records personally and through delegation in a detailed manner on paper and in the P&C computer system.
• Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of P&C.
• Administer and train employees on behalf of P&C including but not limited to benefits, core and culture standards.
• Organize and supervise all employee recreation programs include holiday parties, children’s party, general meetings etc.
• Ensure that the cafeteria, employee entrance and lockers rooms are clean and orderly.https://careers.fourseasons.com/us/en/job/REQ10371775/Assistant-People-and-Culture-Manager