Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge, where the Canadian Rockies are your backyard. Our resort is also in the midst of an exciting multi‑phase transformation, refreshing our iconic property while staying true to the nature, warmth, and heritage that define who we are.
It’s a great time to join us. You’ll build your career in a breathtaking setting, contribute to meaningful updates across the resort, and be part of shaping the future guest experience. This is more than a job—it’s a chance to live, work, and thrive in a place like no other.
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Guest Services Manager. As a Guest Services Manager, you will provide engaging, sincere, personalized service to our guests at Fairmont Jasper Park Lodge.
Showcase your leadership and interpersonal strengths as Guest Services Manager, where you will foster an engaged team, maximize operations, and ensure exceptional guest service. This role will be responsible for the Bell Desk team at Fairmont Jasper Park Lodge and will also be responsible for assisting all other front office operations as needed.
What you will be doing:
Reporting to the Director, Rooms, responsibilities and essential job functions include but are not limited to the following:
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Job Description To be an ambassador of the Front Office and of the hotel, in and outside the work place. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters, respecting the hotel standards and procedures. To manage any guest complaint in a professional […]
Descrição da vaga • Realizar o check-in dos hóspedes, providenciando o preenchimento de ficha, procedendo à entrega das chaves e encaminhando-os aos respectivos apartamentos. • Realizar o check-out dos hóspedes, executando o fechamento das faturas, recebendo os pagamentos, bem como montando/organizando os respectivos processos. • Garantir o cumprimento aos procedimentos de recepção, bem como […]
Job Description We are seeking a professional and customer-focused Front Office Supervisor to join our team. As the face of our organization, you will play a crucial role in ensuring exceptional guest experiences while leading and supporting our front office team. Oversee daily front office operations, including check-ins, check-outs, guest inquiries, and billing procedures Lead, […]
Descrição da vaga Receber hóspedes/clientes no balcão, identificá-los e prestar informações. Realizar check-in e check-out. Assegurar o cumprimento dos procedimentos de recepção, bem como preparar os processos e procedimentos de “Auto-Controle”. Alimentar o sistema com as informações de reserva do cliente. Realizar atendimento telefônico, seguindo os padrões da rede e da unidade. Executar outras atribuições correlatas […]
Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen. Hotel Overview: Discover the wonder of Washington, D.C. from your […]
