Tailor/Seamstress

This position is responsible for the maintenance of all linen, uniforms and fabrics used in the hotel by guests and staff according to the Hotel’s standards.

• Operate the hotel tailoring of all uniforms, hotel linen, curtain, carpets, upholstery, cushion and guest laundry an efficient and organised manner.

• At all times, keeping updated on product knowledge of hotel and related activities.

• Resolving guest complaints to the guest’s satisfaction within your level of authority.

• Maintaining excellent grooming and hygiene ensuring all grooming standards are met in relation to personal grooming and uniform presentation.

• Abiding by the guidelines set out in the Heartiest Handbook.

• Carrying out all tasks in line with hotel procedures and standards and product specifications.

• Stitching (where applicable) of linen for all guest rooms and departments such as Restaurant, Gymnasium etc.

• Collection of Tone linen uniform housekeeping and other departments.

• Maintaining records of all stitching uniform, linen etc.

• Maintaining par levels of all stocks, conducting stock takes and submitting requests for purchase of additional supplies.

• Minor repairs to linen and uniforms are required.

• Random check of linen and uniform is of consistent quality and meets hotel standard and Guest expectation

• Operation of equipment including sewing machine and ironer in accordance with manufacturers’ recommendations and hotel procedures.

• Prompt reporting of maintenance requirements for tailor room and follow up with Maintenance Department to ensure these are actioned.

• Ensuring the daily maintenance of all equipment, such as clearing of sewing machine switching off machines when not in use.

• Issue and recording of connector’s uniform and linen.

• Ensuring the tailor room and adjacent storerooms remain tidy and organized at all times.

• Ensure tailor room and uniform inventoried are maintain at all time.

• Be punctual, efficient and courteous at all times with guest and fellow heartiest alike

• Maintaining excellent grooming and hygiene ensuring all grooming standards are met in relation to personal grooming and uniform presentation.

Knowledge and Experience

https://careers.accor.com/global/en/job/tailor-seamstress-in-swissotel-clark-philippines-clark-freeport-zone-ph-jid-87022