Assistant Reservations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Reservations Manager

Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Discover the perfect blend of classic European style and Sofitel Luxury, with 436 beautifully appointed rooms and suites, modern meeting and event spaces, contemporary cuisine with a French twist, and our executive Club lounge – Club Millésime.

Following the successful relaunch and transformation of Sydney’s iconic landmark, we are setting a new benchmark for excellence.

Why Sofitel Sydney Wentworth?

  • Prime location in the heart of Sydney’s CBD, with easy access to all public transport options.
  • Opportunity to work within a 5-star luxury property.
  • Laundered uniform provided for your convenience.
  • $5 lunch buffet and discounted parking.
  • Enjoy exclusive worldwide benefits on accommodation, dining, and lifestyle services in over 100 countries with Accor Hotels and our partners.
  • Progressive leave policies including birthday leave and 12 weeks parental leave.
  • Learn and grow with industry experts, with plenty of development opportunities.

 

Job Description

 

Our Full-Time Assistant Reservations Manager plays a pivotal leadership role in guiding our dynamic team of six Reservations professionals. This position is integral to driving performance, elevating service excellence, and maximizing revenue within a luxury hospitality environment.

Key responsibilities include:

  • Inspire, coach, and motivate team members to foster a positive, high-performing culture
  • Support the management, development, and ongoing training of Reservations Sales Agents
  • Oversee group reservations coordination, ensuring accurate contract rate loading and system integrity
  • Assist the Reservations Manager in achieving departmental targets, including membership enrolments and revenue goals
  • Champion luxury quality standards through performance reporting, training initiatives, and team development
  • Collaborate closely with Reservations and Revenue Management teams to manage availability, pricing strategies, and implement stop-sell directives when required
  • Conduct thorough arrival checks to ensure seamless and exceptional guest experiences
  • Lead by example through precise processing and input of reservations in accordance with hotel standards
  • Monitor and reduce outstanding reservation accounts to maintain financial accuracy
  • https://careers.accor.com/global/en/job/assistant-reservations-manager-in-sofitel-sydney-wentworth-sydney-australia-jid-87038

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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