Nayuu Outlet Manager

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An

This role leads the beverage program and the primary responsibilities for this position are to curate a relevant beverage program and ensure our guests experience the highest level of service that is reflective of a luxurious Four Seasons experience

What you will do

• Beverage Program Management:
• Develop and implement innovative beverage programs that reflect current trends, guest preferences, and the resort’s luxury standards.
• Curate and manage a diverse wine list, cocktail menu, and non-alcoholic options that enhance the resort’s dining and leisure experiences.
• Oversee seasonal updates to beverage offerings and ensure consistent quality and creativity.
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  Team Leadership & Development:

• Lead, motivate, and mentor a team of beverage managers, bartenders, sommeliers, and support staff.
• Create an engaging and educational environment, offering training on product knowledge, customer service, and drink preparation.
• Foster teamwork and promote a positive, high-energy atmosphere that motivates staff to provide outstanding service.
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  Guest Experience:

• Maintain the highest standards of guest service, ensuring all beverage-related experiences meet the resort’s exceptional standards of quality and luxury.
• Engage with guests to personalize their beverage experiences, recommend specialty drinks, and handle any feedback or concerns promptly.
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  Operational Oversight:

• Manage beverage inventory, ordering, and supplier relationships to ensure efficient cost control and minimize waste.https://careers.fourseasons.com/us/en/job/REQ10367361/Nayuu-Outlet-Manager