We are looking for a Guest Relations Coordinator to join the re-opening of the famed Delano Miami Beach.
Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality.
JOB OVERVIEW
Under the general guidance of the Guest Relations Manager, the Guest Relations Coordinator supports all Guest Experience functions by assisting with guest interactions, service recovery, VIP coordination, and concierge support. This role is highly guest‑facing and execution‑focused, ensuring that every guest touchpoint—from pre‑arrival to departure—feels thoughtful, seamless, and aligned with Delano’s service philosophy.
The Guest Relations Coordinator acts as a liaison between guests and internal departments, proactively addressing requests, documenting service opportunities, and supporting Front Office leadership in delivering exceptional and personalized hospitality.
KEY RESPONSIBILITIES
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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