PT Bellperson/Valet

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What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives
• Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs

As Bell/Valet at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive. If you have a passion for hospitality, excellent communication skills, and a dedication to delivering exceptional service, this could be the perfect role for you!

include the following:

• Assist all guests during and throughout their arrival and departure.
• Maintain cleanliness, safety and order in all of his/her work areas.
• Ensure all complaints are handled in a caring and professional manner with the proper follow-up action taken. Follow up logged and communicated to Front Drive Manager.
• Be a Fairmont Sonoma Mission Inn & Spa ambassador, an essential first or last contact for our VIP’s and group guests.
• Maintain open lines of communication with all other hotel departments, especially the director of Front Office Operations/Guest Services Manager/Supervisor, and the Front Desk/Royal Services/Bell staff.
• Assist the Front Office Managers in various projects, completing assigned work in a timely and professional manner.
• Coordinate Golf Club movements
• Understanding and consistently practicing all aspects of the Fairmont/ACCOR/LQA and other aspects of “Bell person & Valet” service standards
• Assisting with replacing propane at the fire-pits
• Covering up the fire-pits and outdoor furniture during inclement weather
• Ensure the outdoor furniture is neatly arrange and organize.
• Assisting with all & any food service items & other equipment being returned to their respective departments
• Managing the inventory and maintenance of the bikes and bike equipment, along with the lawn games and setting up & storing the lawn games daily
• Actively supporting all hotel committees (Green, RiiSE, Healthy & Safety, Guest Satisfaction, Heart of House)
• Reporting all engineering, maintenance and housekeeping requests & concerns
• Immaculate grooming
• Able to lift 30 pounds and to walk up and down 3 flights of stairs
• Have a clean valid CA divers license

Hourly rate $20.00

QUALIFICATIONS

https://careers.accor.com/global/en/job/pt-bellperson-valet-in-fairmont-sonoma-mission-inn-and-spa-sonoma-ca-unit-jid-87963