Housekeeping – Houseperson

Reports To: Housekeeping Manager or Housekeeping Supervisor

General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the overall appearance of the property.

Specific Responsibilities:

• Walks all assigned floors at beginning and end of shift. Removes service trays and any trash and notes any areas that need immediate cleaning.

• Removes soiled linen, terry and trash from the housekeeping carts and takes to appropriate locations. Recycles bottles, cans, and papers in appropriate receptacles.

• Maintains all carpets through extraction and spotting methods.

• Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.

• Deep cleans guest rooms:  carpet, chairs, vacuuming behind furniture, metal vents and the tile floor in the bathroom area.

• Cleans all public areas, elevators, service areas, stairwells etc. while maintaining safety and security.

• Aids housekeepers as needed with removal of rollways and stripping of rooms.

• Reports any missing/found items, damages, and maintenance issues.

• Responds to guest requests and questions.

• Reports guest issues and complaints to Executive Housekeeper or Housekeeping Supervisor.

• Stocks linen closets with supplies (soap, shampoo etc.).

• Other duties as assigned by your supervisor or manager.

Qualifications:

• Knowledge of carpet care, tile care, buffing machines, extractors a plus.

• Able to work a flexible schedule, as times needed vary based on occupancy.

• Must pass a background check.

Physical Requirements:

• Must be able to lift up to 50 lbs and climb stairs numerous times daily.

• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

• Must be able to bend down and get on and off floor numerous times per day.

Education/Formal Training

• High School Diploma/GED

Experience

• Experience a plus, but not required.

https://careers.accor.com/global/en/job/housekeeping-houseperson-in-21c-museum-hotel-louisville-louisville-united-stat-jid-88110