Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Concierge

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year’s Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.

 

 

About the role

Our Concierge team is dedicated to respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.

 

What you will do

  • Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
  • Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
  • Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
  • Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.
  • Works harmoniously and professionally with co-workers and supervisors. Assure that desk collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current. Knows what activities are available in the city (theatre, sports, concerts, shows, special exhibits, sightseeing) and establishes close contacts with vendors in these areas in order to provide information, ticketing, and reservations for guests.
  • Stores and retrieves guest luggage and packages.https://careers.fourseasons.com/us/en/job/REQ10374212/Concierge

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Guest Service Agent

Job for: Locals

Mantra on Jolimont is located in the heart of Melbourne’s sporting and entertainment precinct, with the MCG, Rod Laver Arena, AAMI Park and Hisense Arena all within walking distance. The property is a compact 8-level building offering a range of accommodations, including studio, one and two bedroom apartments, onsite dining at Boundary Line Bar & Kitchen […]

Australia

Concierge Agent

Job for: Locals & Expats

Connecting guests to the extraordinary place we call home Discovering a broad offering of career paths Learning and thriving among a group of international hospitality professionals Being passionate about people and attentive to the world – we are globetrotters! Going beyond the walls of our hotel to support our community Taking pride in our differences […]

Bermuda

Guest Service Agent

Job for: Locals

Apply Shortlist BreakFree Grand Pacific Resort is located on the picture perfect beachfront of Caloundra, with a range of one, two and three bedroom apartments and resort style pool it is a busy favourite for travellers seeking a leisurely break. There is plenty to keep you occupied during your down time. Visit one of the many […]

Australia

Front Office and Reservations Supervisor

Job for: Locals

Mantra Ettalong Beach combines ocean views with the relaxed atmosphere of a friendly seaside village. Offering a range of studio, one and two bedroom suites and resort style pool, this property is one that attracts a wide range of traveller. When not working, explore the white sandy beaches, calm waterways and magnificent national parks that hug […]

Austria

Guest Services Attendant

Job for: Locals

Consistently offer professional, friendly and engaging service Ensure the timely and efficient transfer of luggage to and from the guest’s room To ensure the guest is familiar with their room upon arrival i.e. temperature control Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests This person will […]

United States

Add Your Heading Text Here