Learning & Development Coordinator

We are currently seeking a Learning & Development Coordinator to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.

As a Learning & Development Coordinator, you bring energy, creativity, and a solution-oriented mindset to the People & Culture team, with a strong passion for developing talent and enhancing team member learning experiences that contribute to individual growth and overall organizational success.

• Supports the effective operation of the Learning & Development function within the People & Culture Department, ensuring all training and development activities are planned, coordinated, and delivered to the highest standards.
• Works collaboratively with departments to enhance team member capability and service excellence, promoting a culture of continuous learning while responding positively and efficiently to training requests and development needs.
• Takes responsibility for coordinating training programs, maintaining learning records, and ensuring all development activities are conducted in a timely, professional, and well-organized manner.
• Contributes to achieving departmental training objectives and hotel learning initiatives, ensuring compliance with brand standards, company programs, and development targets.
• Collaborates closely with department heads and managers to identify training needs, monitor progress, and support performance improvement through structured development initiatives.
• Builds strong working relationships with team members across all departments while promoting the organization’s culture, values, and commitment to employee growth.
• Ensures all training documentation, compliance requirements, and development records are properly maintained in line with legislation, brand standards, and audit requirements, supporting both internal and external audits when required.

• Professional qualification from a recognized Hotel School or Hospitality Management institute.
• Basic experience in HR or Learning & Development in hospitality is an advantage.
• Hands-on, proactive work style with a positive attitude.
• Passion for team member development and delivering excellent guest service.
• Ability to identify training needs and implement effective learning solutions.
• High level of professionalism, integrity, and commitment to excellence.
• Good knowledge of IT systems and training/learning platforms.

https://radissoncareers.com/job/learning-and-development-coordinator-in-kandy-sri-lanka-jid-32970