Reservations Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Reservations Manager

Company Description

 

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

 

Job Description

 

We’re looking for an experienced and detail-oriented Reservations Manager to join our dynamic team in Cairo, Egypt. In this pivotal leadership role, you’ll oversee the day-to-day operations of our Reservations Department, driving operational excellence, delivering exceptional customer service, and maximizing revenue opportunities. You’ll lead and mentor a dedicated team, collaborate strategically with key stakeholders, and play a crucial role in forecasting, reporting, and revenue optimization. This is an exciting opportunity for a driven professional ready to make a meaningful impact in a supportive, growth-focused environment.

  • Lead, mentor, and develop the Reservations team to achieve service excellence and revenue targets while fostering a collaborative and inclusive work environment
  • Manage occupancy forecasting, monthly objectives, and revenue strategies in partnership with senior management to drive business growth
  • Handle incoming reservation inquiries professionally while identifying and maximizing upsell opportunities to increase revenue
  • Monitor and optimize room availability, rate structures, and inventory across Property Management Systems (PMS), Global Distribution Systems (GDS), and online booking platforms
  • Conduct regular yield management meetings and collaborate effectively with Sales, Front Office, and Revenue teams to align organizational goals
  • Oversee group bookings, special allocations, and promotional inventory with meticulous attention to accuracy and detail
  • Ensure high accuracy of all reservation data, communications, and reporting to maintain operational integrity
  • Analyze booking trends, occupancy patterns, and performance metrics to inform strategic decision-making and identify improvement opportunities
  • Implement efficient processes and innovative solutions to enhance team productivity and customer satisfaction
  • Act as a brand ambassador, promoting organizational values and service excellence both internally and externally

 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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