Food & Beverage Supervisor

 Specifically, you will be responsible for performing the following tasks to the highest standards:

Leadership

• To arrange and attend management meetings and offer constructive feedback.
• Manage break times and allocation of work for team members, ensuring that they are clear on their specific duties, relevant host responsibility rules and regulations.
• To actively enforce RSA rules.
• Be responsible for the training of all team members in all aspects of restaurant in accordance with established onboarding plan
• Provide regular feedback on team member’s performance, development opportunities and operational matters, work to ensure that team turnover is minimised
• Be present / co-ordinate pre-service period briefings on a daily basis to formally filter through information and develop the product knowledge of team members
• Ensure representatives attend WHS & Blue Energy meetings as required
• Attend weekly and monthly F&B meetings and any other meetings so delegated
• Lead from the front, set a great example to your people and inspire great performance
• Assist in other F&B outlets coverage as required

Human Resource Management

• To ensure all necessary bar related administration is carried out, including the daily report when required
• To aid in staff recruitment as and when needed by following the correct procedures and conducting reference checks as and when required.

Communication

• Confidentiality between the Management team is kept at all times; all communication should be relayed onto the Restaurant Manger
• To ensure sufficient handover and briefing to the team and escalate any concerns with guests or team members to the Restaurant Manager
• To check with kitchen daily that all food items are available before the shift and for functions and communicate them to the team.

Operational

• To help maintain the presentation and cleanliness of the restaurant, and ensure that team members are continually partaking in given duties and productivity is maximised.
• To report maintenance via the correct procedure and follow up on progress.
• To help maintain a high level of grooming throughout the restaurant and ensure that team members project a positive image at all times.
• To be fully responsible for all keys issued and ensure that security is maintained at all times.

Customer Service

• To deal with any on shift problems in a professional and efficient manner and report to manager.
• To ensure that you and the team and constantly delivering an exceptional level of service, anticipating needs and engaging with the guest.
• https://jobs.hilton.com/apac/en/job/HOT0CERC/Food-Beverage-Supervisor