Resort Manager

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.

1.    The ability to coordinate and manage the day-to-day operations of the hotel.
2.    The ability to attend and participate in all Planning Committee meetings and events.
3.    The ability to monitor and review the daily revenue report, the daily labor report and the monthly profit and loss statement, analyze results and take action when necessary.
4.    The ability to conduct regular tours o the hotel and make recommendations for changes as well as note deficiencies and ensure corrective action is taken.
5.    The ability to meet on a regular basis with all managers, supervisor, and non-management employees.
6.    The ability to monitor all standards in the hotel to ensure they are in place and enforced.
7.    The ability to control all capital expenditures and ensures the proper guidelines are adhered to and projects are completed on a timely basis.
8.    The ability to conduct and or participate in the performance review of all Planning Committee members and the development of any manager assigned as a mentee.
9.    Meet with the Human Resources Director on a regular basis to review staffing requests, morale, disciplinary situations, and hotel employees.   Able to aid in the development of existing personnel and assist in the recruitment of new employees.
10.    Conduct weekly Operations meetings to discuss operational challenges and opportunities and to improve or maintain an excellent communication flow.
11.    Control expenses through actively participating in all areas of the hotel operation.
12.    Review and sign all purchase requests, orders and checks to ensure adherence to Corporate purchasing procedures.
13.    Attend functions, social and/or business, to help develop a rapport and to establish credibility within the local community.
14.    Ensure facility is well maintained from both housekeeping and engineering standpoints.
15.    Develop profit improvement ideas, policies and procedures and implement them with approval of the General Manager.
16.    Ensure all Four Seasons Hotel Policies and Procedures are followed.
17.    Assist in ensuring that all areas of the hotel are appropriately staffed to handle demand periods and that staff are well trained, polite and conduct themselves in a professional manner.
18.    Assume authority of General Manager in his/her absence.
19.    Respond appropriately in the event of any hotel emergency or safety situation and comply with all local codes and ordinances with a focus on guest and employee safety.
20.    Maintain a solid working relationship with the Hotel Owners and participate in Owner’s meetings.

https://careers.fourseasons.com/us/en/job/REQ10374105/Resort-Manager