People & Culture Manager

What you will be doing:

Reporting to the Director of People & Culture, responsibilities and essential job functions include but are not limited to the following:   

• Consistently offer professional, friendly and engaging service
• Take lead on the overall management of the People & Culture office, including greeting and assisting ambassadors who come to the office, ensuring office supplies are kept up to stock, daily filing of documents, ensuring the timely completion of all administrative requests and duties
• Data input and tracking of information into People & Culture Systems (ambassador action forms, new hire files, status changes, training, benefits, pension, payroll audit trail, etc.)
• Assist with the day-to-day recruitment activities within the People & Culture department to ensure standards are followed
• Help champion the hotel’s recruitment program and ensure all departments are supported during each phase of the recruitment process
• Develop and maintain relationships with leading Hotel schools, participate in on-campus recruitment and coordinate any Internship Programs
• Manage the recruitment advertising budget and coordinate all website and print advertising
• Conduct interviews with all line level candidates
• Help manage hotel’s People & Culture social media channels to enhance recruitment efforts and to promote the property as the best place to work (Linkedin, Instagram, TikTok)
• Participate in the Heartist Committee as it relates to recognition, training, and augmenting the service culture
• Drive new and exciting programs to recognize ambassadors and leaders throughout the hotel on a monthly basis
• Assist in coordinating all ambassador related activities and events
• Follow and implement all Company and brand established onboarding procedures which ensure new colleagues feel welcome and all team members are prepared for the new colleagues’ arrival
• Coordinate Company and brand specific orientation programs and training programs
• Manage all new hire paperwork and files
• Other duties as assigned

Your experience and skills include:

• Previous union experience preferred
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent interpersonal, communication and organizational skills
• Ability to speak Spanish preferred
• Strong interpersonal and problem solving abilities https://careers.accor.com/global/en/job/people-and-culture-manager-in-sofitel-washington-dc-lafayette-square-washington–jid-88822