The Pulse 8 Receptionist performs reception duties and ensure all fitness facilities including the water level and temperature of the swimming pool are maintained in the best working and hygienic condition. He / she provides guidance to guests on the safe usage of the fitness equipment, ensuring guest satisfaction at all times.
What will I be doing?
As the Pulse 8 Receptionist, you will be responsible for performing the following tasks to the highest standards:
• Adhere to the customer-first purpose and promptly attend to customers’ needs.
• Communicate well with guests and colleagues.
• Be a positive influence, responsible and proactive in solving problems.
• Seize opportunities for self-improvement by learning new skills.
• Flexible and responsive to changes in work requirements.
• Greet guests with a warm, friendly and sincere smile.
• Ensure guests present their membership card or room card and register in the club check-in / check-out form.
• Sign the refusal form if guests or Health Club members refuse to register, after he / she leaves the front desk.
• If a Health Club member or guest brings a friend, please explain the terms and conditions to him / her in advance and charge a fee, checking and confirming the information of the Health Club member or guest in the system. https://jobs.hilton.com/apac/en/job/HOT0CF16/-Conrad-Seoul-Receptionist-Pulse-8
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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