Room Service Supervisor

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Room Service Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

Nestled along a two-mile (3.2-kilometre) stretch of beach in Puerto Rico’s Bahia Beach community, Four Seasons Resort and Residences Puerto Rico is also surrounded by its own 483-acre (195-hectare) private nature reserve. The property is seamlessly integrated with its natural surroundings, allowing guests and residents to immerse themselves in the white sand beaches, verdant walking trails, and myriad outdoor activities – from golf, tennis, swimming and beyond.

 

 

 

About the role:

The Room Service Supervisor plays a key role in delivering exceptional in-room dining experiences by ensuring seamless operations, outstanding service quality, and adherence to Four Seasons standards. This position leads by example and supports the team in creating memorable guest experiences.

What you will do:

  • Supervise daily room service operations, ensuring timely and accurate service
  • Lead, train, and motivate room service team members
  • Maintain Four Seasons service standards and brand expectations
  • Ensure excellent guest satisfaction by anticipating needs and resolving concerns professionally
  • Coordinate with Culinary, Front Office, and Stewarding teams to ensure smooth operations
  • Monitor service quality, cleanliness, and presentation standards
  • Ensure compliance with health, safety, and sanitation regulations
  • Support inventory control and operational efficiency

 

What you bring:

  • Previous supervisory experience in room service or Food & Beverage, preferably in a luxury hotel environment
  • Strong leadership, communication, and organizational skills
  • A genuine passion for hospitality and service excellence
  • Ability to remain calm and professional in a fast-paced environment
  • Flexibility to work evenings, weekends, and holidays

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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