Guest Service Agent

Shift Pattern: candidates should be available to work flexible shifts between the hours of 7 am and 11 pm, weekdays/weekends/holidays as needed

Pay Rate: $21.07 per hour, paid biweekly on Friday

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical Insurance Coverage – for you and your family**
• Best-in-Class Paid Time Off (PTO)**
• Mental health resources including free counseling through our Employee Assistance Program**
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild
• Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Go Hilton travel program: 100 nights of discounted travel
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount!
• Access to your pay when you need it through DailyPay
• Paid Holidays, including your birthday!
  *Available benefits may vary depending upon property-specific terms and conditions of employment

**Available to positions classified as Full Time only

What will I be doing?

As a Guest Service Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

https://jobs.hilton.com/apac/en/job/HOT0CEY4/Guest-Service-Agent-Hilton-Baltimore-Inner-Harbor