Cafe Manager

Accor Hospitality Services is pioneering the transformation of tomorrow’s world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-centric hospitality solutions. Accor’s vision of an augmented hospitality experience transcends the confines of our hotels, taking root within our HEARTIST culture and team ethos. This vision draws inspiration from our properties and thrives on the foundation of loyalty.

Purpose

As Cafe Manager you will assume full responsibility for managing every facet of our cafe. This role offers you a unique platform to demonstrate your exceptional leadership abilities, gastronomic proficiency, and talent for providing extraordinary guest experiences that will leave a lasting impression.

Primary Responsibilities

• Oversee all operational aspects of the Cafe and develop innovative and insightful strategies for optimising guest experience and revenue growth opportunities
• Leverage your extensive expertise to guide and mentor your team, ensuring they consistently craft memorable moments
• Manage all administrative and planning aspects of the department, including but not limited to scheduling, reporting, package and promotion development, recruitment, personnel management, inventory management, and ordering

Skills and Experience

• Prior experience as a Café Manager, with barista and latte art efficiency
• Strong leadership skills to engage, inspire, and cultivate your team, fostering a positive workplace atmosphere
• Proven track record in managing budgets, overseeing inventory, and creating staff schedules
• Effective communicator with adept skills in stakeholder management, both internally and externally
• Exceptional organisational skills with a knack for prioritisation and a keen sense of urgency
• Demonstrated ability to maintain composure and effectiveness when faced with high-pressure situations
• Possession of a valid RSA is preferable
• This role operates on a Monday – Friday roster, with no weekend and public holidays required

Accor Benefits

• ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays
• Learn Your Way – Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• https://careers.accor.com/global/en/job/cafe-manager-in-80-collins-st-3000-melbourne-au-jid-90279