Cluster Human Resources Assistant

POSITION SUMMARY

Core HR Administration & Compliance
•    Answer incoming telephone calls using professional etiquette; accurately record and relay messages while maintaining confidentiality.
•    Create, maintain, and secure employee and applicant filing systems, ensuring accurate record keeping in line with company policies and South African labour legislation.
•    File, track, and process employment applications, interview documentation, reference checks, and onboarding paperwork.
•    Create and maintain new employee personnel files, ensuring completeness of documentation such as contracts, identification, eligibility documents, and policy acknowledgements.
•    Ensure accurate maintenance of all employee records, including interview documents, compliance forms, orientation checklists, and other required HR documentation.
•    Maintain confidentiality and security of employee and property records at all times, in accordance with POPIA, company standards, and ethical HR practice.
•    Prepare, type, proofread, and distribute HR correspondence, reports, memoranda, and internal communication using computer based systems.
•    Audit and coordinate the secure distribution of paychecks and assist with payroll administration processes where required.

Recruitment, Hiring & Onboarding
•    Assist management in screening CVs, coordinating interviews, conducting assessments, and supporting the selection of new hourly associates using approved recruitment systems and tools.
•    Monitor and support all recruitment and hiring processes to ensure compliance with company policies and South African labour legislation, including fair labour practices and non discrimination.
•    Communicate job offers to successful candidates and provide clear guidance on required onboarding documentation for first day of employment.
•    Support onboarding processes by ensuring completion of induction documentation, policy acknowledgements, and statutory forms.

Employee Communication & Relations
•    Act as a first point of contact for employee HR related queries, requests, and concerns, providing accurate information or escalating matters appropriately.
•    Inform HR Management of employee relations matters, trends, or potential risks within the hotel or division.
•    Design, update, and maintain employee communication bulletin boards, ensuring visibility of recruitment notices, promotions, transfers, policy updates, and statutory information.

•    Post all required legal, regulatory, and Human Resources notices in designated employee areas, ensuring ongoing legislative compliance.
•    Handle sensitive employee issues with tact, discretion, diplomacy, and confidentiality.
•    Actively listen to employee concerns and respond professionally, supporting a fair, respectful, and inclusive work environment.

https://careers.marriott.com/cluster-human-resources-assistant-protea-hotel-fire-ice-by-marriott-johannesburg-melrose-arch/job/581C4D41E9765A51201545D1AEB18D48