Section Waiter

Purpose

As a Section Waiter, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.

Primary Responsibilities

• Create a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a story
• Anticipate guest needs, respond professionally to feedback or concerns, and maintain consistent engagement throughout service.
• When challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problem-solving abilities and unwavering positivity
• Ensure correct table presentation, course timing, and food quality checks before serving.
• Elevate dining experiences with your personalised food and beverage suggestions within outlets and events
• Take ownership of a designated restaurant section, ensuring readiness, cleanliness, and efficient table turnover during service.
• Coordinate with kitchen, bar, and host teams to maintain smooth service flow and guest satisfaction.
• Upselling isn’t just about numbers; it’s about crafting an unforgettable experience that leaves our guests craving for more.
• Proactively source information to increase your product knowledge
• Confidently communicate with guests and colleagues for seamless teamwork
• Take pride in your space, setting up and packing service areas meticulously

Skills and Experience

• Proven track record in customer service within the hospitality sector
• Proficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)
• Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as required
• Possession of a valid RSA or an equivalent qualification for the specific Country / State / Territoryhttps://careers.accor.com/global/en/job/section-waiter-in-89-to-91-lindsay-st-7248-invermay-au-jid-92695