Catering Sales Manager

The Ala Moana Hotel by Mantra is part of the Accor Hotel group that consists of more than 4,900 hotels across 39 global brands in 110 countries. The Hotel itself is a landmark Honolulu hotel and is seen by many as the Kama’aina hotel of choice to stay and to work.

Accor Hotels offer opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits.

The Catering Sales Manager generates meeting and banquet revenue (using the sales parameters as outlined by the Director of Catering & Convention Services) through solicitation of local businesses, conventions, conferences, associations, tour groups and other key accounts. Contributes to the development of marketing and sales strategies by being aware of the competition as well as the social, political, and business climate in the community. Supports the purpose and goals of the Catering & Convention Services Department’s function in the Hotel.

  Duties:

• Solicits new leads for potential food and beverage business.
• Follows-up on incoming inquiries via phone, email, and walk-ins, as assigned; and through third-party RFPs (Request for Proposals).
• Finalizes accounts, review, and authorizes typed event orders.
• Maintains an open line of communication with each client.
• Achieves sales quotas established for each fiscal year.
• Assists the Director of Catering & Convention Services and Management in other matters as requested.
• Be present at the start of functions to ensure that the arrangements are in order and assist at special functions sponsored by the Hotel.
• Attends intra-departmental ad inter-departmental meetings, as scheduled.
• Calls to obtain function guarantees.
• Completes and submits loss business report.
• Conducts competitive hotel and industry surveys annually.
• Regular attendance in conformance with the standards, which may be re-established from time to time, is essential to the successful performance of this position.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.