As a leading hotel in the luxury market, Waldorf Astoria Beverly Hills is looking for a Personal Concierge to join the Front Office Team at this beautiful property!
This Forbes 5-Star, AAA 5-Diamond hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes a new Italian Tuscan Steakhouse, a rooftop restaurant, lobby lounge, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Want to learn more? Hotel Website, Instagram, Facebook
What will I be doing?
The Personal Concierge administers and supervises all True Waldorf Service (TWS) arrivals in order to achieve an authentic and unique service experience for our guests by providing the highest levels of courtesy, professionalism and unparalleled service. This position acts as a first impression of Waldorf Astoria Hotels & Resorts by contacting guests prior to their arrival, ascertaining their needs and preparing for their stay.
As a Personal Concierge, you will administer and supervise all True Waldorf Service (TWS) arrivals in order to achieve an authentic and unique service experience for our guests by providing the highest levels of courtesy, professionalism and unparalleled service. This position acts as a first impression of Waldorf Astoria Hotels & Resorts by contacting guests prior to their arrival, ascertaining their needs and preparing for their stay. This includes but is not limited to:
This position represents the highest level of service by combining instincts and expertise to ensure luxury through True Waldorf Service.
Classification: Full-Time
Shift: Various, including Overnights – must have availability to work Overnight, weekends, weekdays, and holidays.
Pay: The pay rate for this position is $30.12 per hour. After successful completion of 9 months of employment, the pay rate will increase to 90%, per the collective bargaining agreement.
What are we looking for?https://jobs.hilton.com/apac/en/job/HOT0CJ9X/Personal-Concierge-Waldorf-Astoria-Beverly-Hills
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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