Assistant Director of Catering and Events

The beautiful Hilton San Jose is adding an Assistant Director of Catering and Events to join their amazing team. This is an exciting opportunity for a hospitality professional to sell and service local catering groups while supporting forecasting and event operations for a beautiful full-service hotel environment.

The ideal candidate will bring strong relationship-building skills, attention to detail, and a passion for creating exceptional guest and client experiences. This role offers the opportunity to work closely with clients from initial booking through event execution while contributing to the overall success of the catering and events department.

What will I be doing?

As the Assistant Director Catering and Events, you will be assisting with to achieving superior business results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation, and event operations. As ADOCE you are responsible for the negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As ADOCE you are responsible for event documentation and coordination with Sales, other hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events. This position primarily handles complex events. You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events. Serve as the event planner primary contact following turnover on property and is responsible for his/her experience.

Position Summary 

As a Team Member your essential functions in this role include such things as: • Strategy – Be globally aligned with the Americas Commercial Operations function while locally supporting superior business results. • Leadership – Help develop innovative, forward-thinking team members. • Culture – Ensure a best-in-class workplace that delivers on Hilton’s value, mission, and purpose. • Talent – Hire, engage and develop the world’s best hospitality team members. • Operations Excellence – Embrace and lead implementation of all Americas C&E initiatives and objectives with a consistent commitment to excellence in execution, comprehensiveness, and timeliness.

STRATEGY: • Drive innovation and creativity within event delivery. • Ensure that high quality service standards are maintained through continuous reviews of processes and procedures. • Actively support the sales process. https://jobs.hilton.com/apac/en/job/HOT0CIZU/Assistant-Director-of-Catering-and-Events-Hilton-San-Jose