Bilingual Host/ Hostess

Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Host/Hostess (Full-Time).

What is in it for you:

• Wonderful company culture – our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package
• Full rate of pay of $24.37/hour

Reporting to the Outlets Leadership Team, you are the beginning of an exceptional guest experience. As a Host, you will make our guests feel welcome from the moment they arrive! Responsibilities and essential job functions include but are not limited to the following:

• Greet and seat guests in a warm and courteous manner
• Ensure all servers are distributed equal numbers of guests
• Be able to field any guest questions in an informed and professional manner
• Take and coordinate guest reservations
• Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
• Other projects as assigned by the outlets manager on duty

• Good knowledge of Window-based programs (word, excel, etc.)
• Comfortable with Microsoft Outlook and Internet based software
• Knowledge of Property Manager Computer System is an asset
• Good food and beverage knowledge
• Excellent communication skills in both official languages
• Friendly, courteous and able to work in a high paced environment
• Knowledge of the Ottawa area

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Occasional lifting and carrying up to 20 lbs
• Occasional kneeling, pushing, pulling
• Occasional ascending or descending stairs and ramps

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?https://careers.accor.com/global/en/job/bilingual-host-hostess-full-time-in-fairmont-chateau-laurier-ottawa-canada-jid-93351