Butler

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.

Set above Jimbaran Bay, Raffles Bali is a place of quiet grace where nature, space and service come together with ease. Spanning 23 hectares, with more than half preserved as greenery, the resort offers both ocean views and lush landscapes, a balance of openness and tranquillity. Recognised with many international awards, it is celebrated for its design, wellbeing philosophy and thoughtful service. Conveniently close to the airport and supported by an onsite heliport, the resort remains serene and secluded. Each of the 32 villas features a private pool and garden, shaped for light, breeze and calm. Guided by the Raffles Butlers, experiences unfold gently, from the Botanical Tour and Birds and Butterflies Watching to cultural activities that reflect the island’s heritage. Here, time softens and every gesture is crafted with care, an invitation to experience Bali through the enduring grace of Raffles.

At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

 

Job Description

 

As a Butler Command Center at Raffles Hotel, you will serve as the primary point of contact for guests seeking personalized butler service. You are expected to deliver discreet, seamless, and anticipatory service, ensuring every interaction reflects the Raffles commitment to excellence. You will coordinate guest requests across departments, providing intuitive and refined service with every call or message.

Key Responsibilities:

Guest Communication

  • Handle incoming calls, messages, and service requests from in-house guests.
  • Respond promptly and professionally via telephone, in-room technology, or digital platforms.
  • Maintain a courteous, warm, and attentive tone throughout guest interactions.

Service Coordination

  • Liaise with butlers, housekeeping, in-room dining, concierge, and other departments to fulfill guest requests.
  • Track service delivery and ensure timely completion of all tasks.
  • Follow up with guests to confirm satisfaction and resolve concerns proactively.

Guest Personalization

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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